MDP Student Resources

Brochure | Welcome to MDP | Mentor/Mentee Guide | Contact Information | Roster & Study Groups
Program Takeaways | MDP Leadership Reading List(Excel) | Bankers Glossary

Content & Homework

THE BIG PICTURE: TODAY’S COMPETITIVE BANKING ENVIRONMENT

June 3 & 4, 2020

Instructor: Joe Zavaglia


COMMUNICATING FOR RESULTS: CLEAR COMMUNICATION, LISTENING, AND BEING HEARD

June 17 & 18, 2020 

Instructor: Derek Olsen


THE HIGH-IMPACT OF EMOTIONALLY INTELLIGENT LEADERSHIP

July 8 & 9, 2020

Instructor: Dariush Khaleghi


THE PERFORMANCE MANAGEMENT PROCESS: SELECTING, DEVELOPING AND RETAINING STARS

July 22 & 23, 2020 

Instructor: Karl Ahlrichs


EFFECTIVE INTERPERSONAL CONFLICT AND PRINCIPLED NEGOTIATION

August 5 & 6, 2020

Instructor: Chris Wheatley


EMPLOYEE ENGAGEMENT AND CUSTOMER SERVICE: THE IMPORTANCE OF THEIR LINK TO BANK PROFITABILITY

August 26 & 27, 2020

Instructor: Joe Zavaglia


Program Support Contact Information

WBA Staff
Main Office: 206-447-1700

Individual Staff