MDP Student ResourcesBrochure | Welcome to MDP | Mentor/Mentee Guide | Contact Information | Roster & Study Groups Content & HomeworkTHE BIG PICTURE: TODAY’S COMPETITIVE BANKING ENVIRONMENT June 3 & 4, 2020 Instructor: Joe Zavaglia COMMUNICATING FOR RESULTS: CLEAR COMMUNICATION, LISTENING, AND BEING HEARD June 17 & 18, 2020 Instructor: Derek Olsen THE HIGH-IMPACT OF EMOTIONALLY INTELLIGENT LEADERSHIP July 8 & 9, 2020 Instructor: Dariush Khaleghi THE PERFORMANCE MANAGEMENT PROCESS: SELECTING, DEVELOPING AND RETAINING STARS July 22 & 23, 2020 Instructor: Karl Ahlrichs EFFECTIVE INTERPERSONAL CONFLICT AND PRINCIPLED NEGOTIATION August 5 & 6, 2020 Instructor: Chris Wheatley EMPLOYEE ENGAGEMENT AND CUSTOMER SERVICE: THE IMPORTANCE OF THEIR LINK TO BANK PROFITABILITY August 26 & 27, 2020 Instructor: Joe Zavaglia |